Lubes Call Specialist
POSITION REPORTS TO: Manager of ORS and Lube Order Entry
SCHEDULE: Monday through Friday; hours to be determined-day shift; some overtime may be required
WAGES: Commensurate with experience
INTERNAL TRANSFERS: To qualify for an internal transfer at Sun Coast, you must have been in your current position for a minimum of one year, and be in good standing. Internal applicants should notify their supervisor or manager of their interest in the new position.
Responsibilities
• Present and sell company products and services to current and potential clients and sales staff
• Develop and maintain sales materials and current product knowledge
• Identify and resolve client concerns
• Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff
• Coordinate company staff to accomplish the work required to close sales
• Create sales orders for lubes
• Handle incoming phone calls
• Converse with customers regarding lube orders
• Manage group e-mailbox which includes responding to e-mails
• Other related tasks and projects as assigned by manager
• Data entry
• 2 to 4 years of administrative experience
• Must be willing and able to work overtime when necessary
• Accurate written and typing skills
• Ability to multi-task
• Professionalism
• Good telephone etiquette
• Good organizational skills
• Must exhibit a stable past employment history
• Strong verbal communication skills
• Proficiency in Microsoft Office Outlook
• Good organizational skills and keen attention to detail
• Courteous, professional and understanding nature when dealing with customers
• Strong interpersonal skills and ability to work well with others in a fast paced team environment
Preferred
• SAP Experience
• Experience in the transportation industry
Sun Coast Resources, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, status as a qualified individual with disability.
